Your privacy, confidentiality and peace of mind are extremely important to us. All personal information provided during the booking process is handled with care and used only when necessary to arrange and confirm your appointment.

Information Required for Bookings

Outcall Appointments

For an outcall massage appointment at a hotel or private residence, we require:

  • Your full name
  • The complete appointment address, including the postcode
  • The hotel telephone number, or a landline number for a private residence
  • A mobile phone number where necessary for appointment coordination

These details allow us to verify the location, coordinate the booking and support the safety of both the client and the therapist. We cannot confirm an outcall appointment without the required information.

You can also learn more about the difference between outcall and incall massage services in London.

Incall Appointments

For an incall appointment at our location, we require:

  • Your full name
  • A valid mobile phone number / or other method that we could contact you

Your mobile number will be used only when necessary to confirm the appointment, provide arrival instructions or contact you in relation to your booking.

Who Can Access Your Information

Your booking information will be accessible only to the agency receptionist handling your appointment and the therapist assigned to your booking.

We do not sell, disclose or share your personal information with third parties.

How Long We Keep Your Information

We retain your personal information only for as long as it is needed to arrange and complete your appointment.

Once the service has finished and the booking is no longer active, your personal information will be permanently removed from our booking records. We do not keep client details for future marketing or unrelated contact.

Discretion and Confidentiality

We understand that discretion can be just as important as the quality of the service itself. Many of our clients hold senior professional positions or maintain a public profile, and we treat every booking with the same high level of confidentiality and respect.

Protecting your privacy also protects the reputation of our agency. We therefore take every reasonable step to ensure that your personal details and use of our service remain confidential.

Questions or Concerns

Discreet and confidential service is central to everything we do. Should you have any questions or concerns about how your information is handled, please contact us before making your booking.